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Privacy Policy

Effective Date: May 16, 2026

At Catchy EyeDol Lash & Beauty, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, book an appointment, or communicate with us.

1. Information We Collect

We collect information that you voluntarily provide to us, including:

  • Personal Identifiers: Name, email address, phone number, and mailing address.

  • Booking & Billing Details: Appointment history, services requested, and payment processing details (processed securely through our authorized third-party booking and payment platforms).

  • Client Notes: Specific lash mapping preferences, styles (e.g., Anime, Volume Sunflower), and any known sensitivities or eye health disclosures necessary to safely perform our services.

2. How We Use Your Information

We use your data to provide a seamless and personalized experience, specifically to:

  • Schedule, confirm, or reschedule your beauty appointments.

  • Send automated appointment reminders via text or email.

  • Process payments, deposits, and refunds securely.

  • Send optional marketing updates, newsletter subscriptions, or promotional offers (which you can opt out of at any time).

  • Improve our website layout, customer service, and overall studio operations.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We only share information with trusted third-party service providers to the extent necessary to run our business, such as:

  • Booking & Software Platforms: Online scheduling systems (like Fresha) and website hosting (Wix) used to manage your appointments and client profiles.

  • Payment Processors: Secure merchant services to handle credit card transactions safely.

  • Legal Compliance: We may disclose your information if required to do so by California law or in response to valid legal requests.

4. Data Security

We implement industry-standard security measures to maintain the safety of your personal information. Your online bookings and payment transactions are encrypted and processed through secure networks. While we take every precaution, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

Depending on your location, you have the right to:

  • Access, update, or correct the personal information we hold about you.

  • Request that we delete your personal info or opt out of our marketing email newsletter subscription list by clicking the "unsubscribe" link.

  • For any updates to your profile, you can log into your client account or contact us directly.

6. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:

  • Catchy EyeDol Lash & Beauty

  • Email: catchyeyedol@gmail.com

  • Phone: 510-816-8866

  • Address: 3100 Capitol Avenue STE E, Fremont, CA 94538

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